Insights

Perspectives from the CapNexus team.

FEATURED ARTICLE

[Blog] What We Learned from the First MIP Deployments

How often does a “rare” integration exception happen? At one specialty footwear retailer, a closed or cancelled purchase order caused a problem roughly once in every 56 receipts. Under the old process, each one required manual intervention. MIP handled 534 of those exceptions automatically, representing an estimated 125+ hours of manual IT effort avoided. In the third article in our retail integration series, Rick Boretsky shares what we learned from an early production deployment: the true frequency of exceptions, the hidden impact of silent failures, and what changes when problems reach the right people.

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[Blog] What We Learned from the First MIP Deployments

[AWS Case Study] Select Water

CapNexus implemented, delivered, and continues to support production-ready web and mobile applications for Select Water Solutions, built on AWS services. The Water 365 application lets Select customers securely request and monitor product shipments from their phone or browser. The new innovative solution replaced a manual, email-driven coordination process that pulled in dozens of customer and support representatives. Requests that once took days now move in near real time, with automated status notifications to customers and administrators alike. Read the full case study for more details.

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[Press Release] CapNexus Launches New AWS Marketplace Offerings for Amazon Connect Decisions for Agentic Supply Chain & Intelligence

Enabling enterprises to transform supply chain planning and execution with AI decision intelligence powered by AI.

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[Blog] The Future of Project Management is More Human, Not Less

As AI transforms project management, the role of the PM isn't disappearing - it's evolving. Andrew Miller shares why leadership, judgment, and relationship-building will become even more important as technology takes over routine administrative work.

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[Blog] Retail Integration is Broken

Most retailers aren’t struggling because of their POS, OMS, or e-commerce platforms. They’re struggling because the integrations connecting those systems were built for a different retail era. Batch processing. Fragile file transfers. One bad record stopping an entire process. Inventory and order data falling out of sync between channels. After decades working in retail integration, Rick Boretsky has seen the same operational challenges surface again and again — across different retailers, platforms, and architectures. That experience led CapNexus to build MIP: a real-time, event-driven integration platform designed specifically for modern retail operations. Rick’s first post in the series explores the problem retailers are still facing today — and why integration architecture has become a strategic issue, not just a technical one.

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[Blog] The AI Operationalization Gap: Why You Need More Than Capable Models

Most AI initiatives don’t fail because of the technology—they stall before reaching production. This piece explores the real gap between successful pilots and scalable impact, and why governance, data, and operations—not models—are what determine whether AI actually works in the enterprise.

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[Video] Retail Store Stability on AWS

In this episode of 'This Is My Offer' from AWS Capstone Integrated Solutions joins Cody Shive, Retail Partner Solutions Architect at AWS, to highlight their Retail Store Stability offering. By combining expert services with purpose-built monitoring and alerting tools, Capstone helps retailers gain real-time visibility into the devices and applications that power store operations—enabling faster issue resolution and improved operational resilience. Watch the video to learn how Retail Store Stability brings clarity and control to complex retail environments.

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